My Comprehensive Consulting Package focuses all of my experience and resources into helping you achieve your goals. It is designed to help small, medium, and large sized businesses reinvent themselves, including the transformation process to an empowering corporate culture. My consulting is done over a period of six months to one year (or more), and includes (but is not limited to):

• Executive coaching with senior management to identify issues to be resolved

• Evaluation and analysis of current leadership styles

• Recommendations for positive cultural change

• Establishing a measurable plan of action

• Overall program development for resolving issues

• Development and implementation of organizational core and shared values

• Executive training

• Individual coaching with middle and frontline management/supervisors

• Individual employee coaching

• Advice, coaching, and help with challenging employees

• Ongoing training workshops company wide to implement cultural changes

• Customer Service Training (Internal & External)

• Consulting with in-house trainers for program development

• Newsletter development or re-development

• Coordination of job description and policy development

WHY YOU SHOULD SERIOUSLY CONSIDER HIRING DOUG KELLEY AS A CONSULTANT 

• I consider consulting to be a more profound form of involvement in an organization than periodic training and coaching. When I enter into a consulting agreement, I pour all of my experience, knowledge, resources, creative ability, and heart into the process, not to mention my mental and physical time. In other words, my knowledge and experience is not simply limited to the topic at hand as it is in specific-topic seminars. Currently, I will only accept three consulting clients at any given time.

• The consultant hiring process is a two-way street. You must feel comfortable with my ability to help you achieve your goals, and I must feel comfortable that you are serious about making positive changes. 

• I am uniquely qualified to bring real-world leadership, communication, and people-skills development to your organization. There are few consultants who will tactfully tell you like it is, for fear of losing the contract. I am one of the few.

• I will not automatically enter into a consulting agreement simply because an organization writes me a check. I am very picky about who I will accept as a consulting client. I will only accept a client if I feel that I am a good fit with the goals and culture of the organization. Additionally, I will only accept organizations that are serious about positive change, and I ALWAYS start with top management. No exceptions. I am quite capable of making a hugely positive difference in any organization that is willing, but I will not waste my time and yours if I perceive initial resistance from top management. It all starts at the top and trickles down from there. If top management is not on board, then nothing will change, and my reputation will suffer (something which is worth more than any professional fee). I want you to be so happy with my services that you not only invite me back, but recommend me to other organizations. My willingness to help is a foregone conclusion. Your willingness to effect positive change is key.

• An onsite Pre-Agreement Interview is mandatory. This means that I will travel to your location (at your organization's expense) to meet with your top management/President/CEO/Owner and discuss whether we will be a good match. This meeting will last two to three hours. If we both decide that we want to work together, we will spend another two to three hours discussing an initial plan of action. I will then prepare a detailed plan of action that includes my final fee.

• I will only enter into a consulting agreement with the President/CEO/Owner of an organization. In other words, the top person must be at least initially and periodically involved in my efforts. I am happy to work with an intermediary (such as HR) in the process, but I will not consult with an organization without the top leadership involved. 

• If I feel at any point in the consulting process that my substantial efforts are being routinely and consistently resisted or ignored over a reasonable period of time, I will opt out of the agreement and refund the balance of any unused fee. This does not mean that you cannot disagree with my recommendations or offer your own ideas. It means that if my efforts are really doing no measurable good, then I will opt to discontinue the relationship. So far, this has never happened. From this, I hope you can read that I am thoroughly serious about helping you and your organization.

• My honesty, experience, skills, and real-world approach will help you to achieve your goals.

• If any of the above scares you, then perhaps you should consider another consultant. 

WHY YOU SHOULD NOT CONSIDER HIRING DOUG KELLEY AS A CONSULTANT 

• If you are not serious about reinventing your organizational culture...

• If you want to continue wasting ten's or hundred's of thousands of dollars on turnover...

• If you like having any of the following in your company:

  • Low morale

  • Negativity

  • Difficult and challenging employees who run amok 

  • Employees with the "entitlement attitude" who only do enough to get by

  • Strained and lost customer relationships because of employee or organizational mistakes and indifference

  • Low productivity

  • Low quality

  • High turnover

  • High absenteeism

  • Higher than necessary costs

  • Higher potential for wrongful termination lawsuits 

  • Higher potential for a hostile work environment

• If you are in denial about any of the above going on in your organization...

...then you probably shouldn't consider Doug Kelley as a consultant.

CONSULTING FEES

• My fee for a creating a comprehensive plan for cultural change starts at $2,500 per month (1 year agreement) for a small company and goes up from there. Medium or large companies can expect the fee to begin at $5,000 per month (for 1 year), which is chump change compared to the cost of finding, interviewing, hiring, and training employees who don't stay, or losing important clients. One large, well-known company calculated the cost incurred each time an employee walked out the door at over $100,000. Why not focus that money on something that will save your organization money instead of flushing it down the toilet?

• My fee for the initial, onsite consultation is $2,000 per day, plus travel expenses. Plan on 1 - 2 days. This fee will be included in my final fee if you decide to engage me.

• My fee for preparing a detailed plan of action is $4,000. This fee will be included in my final fee if you decide to engage me.

• If you would like more information, please contact me at 941-740-2900. If you get my voicemail, it means I'm involved in a training seminar. Please leave a message and I will call you back promptly.

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